Wyse Management Suite install guide - vHussam (2023)

For years, customers had two options for managing their Wyse thin Clients: they could manage Wyse endpoints on-premises through Wyse Device Manager (WDM), or they could manage and maintain endpoints over-the-air through Cloud Client Manager. Both solutions have worked well for customers for several years now. However, Introducing Wyse Management Suite, a flexible solution that lets organizations centrally configure, monitor, manage and optimize their Wyse thin clients. The new Suite will make it easier to deploy and manage Wyse thin clients with high functionality and performance and ease of use. Benefits include:

  • The nextgeneration thin clients management software
  • Can beinstalled on premise or you can use the available in publiccloud as SaaS
  • Option 1: Wyse Management Suite Standard: a free, on-premises management tool for up to 10,000 endpoints.
  • Option 2: Wyse Management Suite Pro : a $20 per seat, per year subscription with the option of either on-premises and cloud management – or a combination of both.
  • SQL server is not required anymore as WDM need SQL
  • Support ThinOS ,Linux, Thin Linux & Windows Embedded
Feature Standard Pro Private Cloud Pro SaaS on Public Cloud
Scalability Up to 10,000 endpoint +50K endpoint +1M endpoint
Cost Free Per seat subscription Per seat subscription
Architecture On-premise On-premise cloud
Manage device behind firewall Limited Limited yes

Requirements: (for <50k Device)

  1. It can be physical or virtual
  2. It require :
    1. Minimum 40 GB HDD
    1. Minimum 8 GB Memory
    1. Minimum 4 CPU(4 core , or 4 vCPU if virtual )
  3. Windows operating system:
    1. Win 2012 R2
    1. Windows 2016
  4. If the server is VM taker snapshot before WMS install
  5. disable the IE enhanced Security (setup will disable it if it was not disabled )
  6. Preferred joined domain server with login account have permission as local administrator, otherwise use work-group
  7. Download the media (WMS e.g. for WMS 1.2 download from https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=3tnty

Refer to below link on how to select and download WMS software

https://www.dell.com/support/article/us/en/04/sln313966/en

https://downloads.dell.com/wyse/WMS/ )

the setup Procedure include :

  1. Install WMS server
  2. perform initial config settings include createand modify policies
  3. pointthe Thin client to WMS by DHCP tag or DNS record

To install the server:

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  1. Right-click WMS_X.X.exe and then select Run as administrator.
  1. Click Next.
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  1. From the Setup Type menu:
    1. Check Wyse Management Suite.
      1. With Wyse Management Suite checked, select either Typical or Custom.
    2. Optionally, check Teradici EM SDK.
    3. Click Next.
    4. If Wyse Management Suite with Typical was selected, proceed to step 4.
    5. If Wyse Management Suite with Custom was selected, proceed to step 5.
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  1. From the Credentials menu:
    1. Populate and confirm a database Password.
    2. Populate an administrator First Name.
    3. Populate an administrator Last Name.
    4. Populate an administrator Email address.
    5. Populate and confirm an administrator Password.
    6. Click Next.
    7. Proceed to step 9.
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  1. From the Mongo Database Server Configuration menu:
    1. Select either Embedded MongoDB or External MongoDB.
      1. If Embedded MongoDB is selected, populate and confirm a Password.
      2. If External MongoDB is selected, populate the Database Server, Port, Username, and Password.
    2. Click Next.
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  1. From the MariaDB Database Server Configuration menu:
    1. Select either Embedded MariaDB or External MariaDB.
      1. If Embedded MariaDB is selected, populate and confirm a Password.
      2. If External MariaDB is selected, populate the Database Server, Port, Username, and Password.
    2. Click Next.
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  1. From the Port selection Configuration menu:
    1. Optionally change the port of:
      1. Apache Tomcat
      2. MariaDB database
      3. Mongo database
      4. MQTT v3.1 Broker
      5. Memcached
    2. Click Next.
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  1. From the Credentials Configuration menu:
    1. Populate an administrator First Name.
    2. Populate an administrator Last Name.
    3. Populate an administrator Email address.
    4. Populate and confirm an administrator Password.
    5. Click Next.

Note the email used here will be the initial username to login to WMS

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  1. From the Teradici EM SDK Configuration menu:
    1. Optionally, change the port (only present if Teradici EM SDK was selected in step 3).
    2. Select either Use an Existing User or Create New User.
      1. If Use an Existing User is selected, populate a Username and Password.
      2. If Create a New User is selected, populate a Username, then populate and confirm the Password.
    3. Click Next.
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Note:

  • If Teradici EM SDK was selected (Step 3), Configure CIFS User Credentials will not be optional and will not have a checkbox.
  • If Teradici EM SDK was not selected (Step 3), Configure CIFS User Credentials will be optional with a checkbox.
  • If Teradici EM SDK was not selected (Step 3), do not check Configure CIFS User Credentials if Teradici EM SDK was not selected (Step 3) and the repository will be installed to a network location (Step 10).
  1. From the Destination menu:
    1. Optionally, change the install directory.
    2. Optionally, change the repository directory.
    3. Click Next.
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  1. Click Next.
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Note: The selections in the review willdiffer from what is pictured above based on selections made in the previoussteps.

  1. Click Launch.
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Initial Configuration

  1. Click Get started.
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  1. From the License type menu:
  1. Select Standard or Pro.
  2. If Pro is selected, either enter your credentials to import licensing information or input your WMS Pro license key.
    1. If entering your credentials:
      1. Populate a Username.
      2. Populate a Password.
      3. Populate a Data center.
      4. Populate a Number of TC seats.
      5. Populate a Number of Edge Gateway & Embedded PC seats.
      6. Populate a Number of Wyse Software Thin Client seats.
      7. Click Import.
    2. If inputting your WMS Pro license key:
      1. Populate the license key from the Public Cloud.
      2. Click Import.
  3. Click Next.
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  1. From the Setup email alerts menu:
  1. Optionally, click Skip and proceed to step 16.
  2. Populate the SMTP Server.
  3. Optionally, change the Port.
  4. Populate the Send from address.
  5. Populate the Username.
  6. Populate the Password.
  7. Populate the Test address.
  8. Click Save.
  9. Click Next.
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  1. From the Import Certificate menu:
  1. Select either PKCS-12 (.pfx or .p12) or Key/Certificate Pair.
  2. If PKCS-12 (.pfx or .p12) is selected:
    1. Browse to the PKCS-12 and then click Open.
    2. Populate a Password for PKCS.
    3. Browse to the Intermediate certificate and then click Open.
    4. Click Import.
  3. If Key/Certificate Pair is selected:
    1. Browse to the Certificate and then click Open.
    2. Browse to the Intermediate certificate and then click Open.
    3. Browse to the Private key and then click Open.
    4. Populate the Password.
    5. Click Import.
  4. Click Next.
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  1. Click Sign in to WMS.
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Direct the thin client to WMS server

This can be done in 2 ways:

  1. DHCP option 165 in the DHCP server where Thin client get the IP address, we will configure :
    1. option 165 to locate the WMS server (main and mandatory )
    1. option 166 for MQTT Server responsible to push notification , its optional and we will not configure it
    1. option 167 Wyse Management Suite CA Validation server URL
    1. option 199 for Wyse Management Suite Group Token server URL, this is required
  2. by DNS record through service location DNS record

To create a DHCP option tag, do the following:

  1. Open the Server Manager.
  2. Go to Tools and click DHCP option.
  3. Go to FQDN > IPv4 and right-click IPv4.
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  1. Click Set Predefined Options. The Predefined Options and Values window is displayed.
  2. From the Option class drop-down menu, select the DHCP Standard Option value.
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  1. Click Add. The Option Type window is displayed.
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The options needto be either added to the server options of the DHCP server or scope options ofthe DHCP scope.

Configuringthe DHCP option tags

  • To create the 165 Wyse Management Suite server URL option tag, do the following:
    1. Enter the following values and click OK.
      • Name—WMS
      • Data type—String
      • Code—165
      • Description—WMS_Server
    2. Enter the following value and then click OK.

String— WMS FQDN

For example, https://WMSServerName.YourDomain.Com:443

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To create the 167 CA Validation option, do the following:

  1. Enter the following values and click OK.
    • Name—CA Validation
    • Data type—String
    • Code—167
    • Description—CA Validation
    • Value : False

To create the 199 which is the group Token:

  1. Enter the following values and click OK.
    • Name—Group Token
    • Data type—String
    • Code—199
    • Description—Group Token
    • value _ defa-defadefa

this value is the default group token “defa-defadeaf” without quotes

For DNS record

To create a DNS SRV record, do the following:

  1. Open the Server Manager.
  2. Go to Tools and click DNS option.
  3. Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain > _tcp and right-click the _tcp option.
  1. Click Other New Records. The Resource Record Type window is displayed.
  2. Select the Service Location (SRV), click Create Record, and do the following:
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  1. To create Wyse Management Suite server record, enter the following details and click OK.
    • Service—_WMS_MGMT
    • Protocol—_tcp
    • Port number—443
    • Host offering this service—FQDN of WMS server
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  1. To create MQTT server record, enter the following values, and then click ÓK.
    • Service—_WMS_MQTT
    • Protocol—_tcp
    • Port number—1883
    • Host offering this service—FQDN of MQTT server
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FAQs

How do I manually add a device to Wyse Management Suite? ›

To add a WES device:
  1. Select Wyse Management Suite - WMS.
  2. Populate Management Server.
  3. Populate Port.
  4. Optionally, populate Tenant.
  5. Optionally, populate Group.
  6. Optionally, select Validate Server Certificate CA.
  7. Click Register.
Sep 30, 2022

How do I download Dell Wyse Management Suite? ›

In a web browser, go to http://www.dell.com/support/home/. Click Browse all products.

How to access the Wyse Management Suite Administration Console? ›

To access the administration console:

Open a web browser and navigate the administration console: US Data Center: https://us1.wysemanagementsuite.com/ccm-web/login. EU Data Center: https://eu1.wysemanagementsuite.com/ccm-web/login. Sign in to the administration console.

What is the default Admin for Dell Wyse? ›

Administrators—The default user name is Admin and the default case-sensitive password is DellCCCvdi. Users—The default user name is User and default case-sensitive password is DellCCCvdi.

How to boot from USB on Wyse? ›

Click System Configuration > USB Configuration , and select the Enable USB Boot Support check box. Save the changes and exit. During system start up, press F12 , and select USB key in the boot menu.

How do I get into Wyse BIOS? ›

Accessing BIOS settings

After starting your thin client, you will see a Dell logo for a short time. During this period, press and hold the Delete key or F2 key based on the thin client model. Delete key—Press and hold the Delete key to enter the BIOS settings on the ThinOS clients with Wyse BIOS.

Can Dell Wyse run Windows 10? ›

Dell Wyse thin clients that run the Windows 10 IoT Enterprise operating system provide access to applications, files, and network resources. The applications and files are made available on machines hosting Citrix Receiver, Remote Desktop Connection, and VMware Horizon client session.

What is the admin password for Wyse BIOS? ›

Accessing thin client BIOS settings on Wyse ThinLinux

The BIOS setting is protected by a password. When promoted, enter the password Fireport .

What is the default BIOS password for Dell Wyse thin client? ›

Accessing thin client BIOS settings

While starting a thin client, a Dell logo is displayed for a short period. During start-up, press the F2 key. and enter the default password Fireport .

How do I register my Wyse Management Suite? ›

Upon purchase of Wyse Management Suite, an email is sent with the product registration code. In order to complete the registration process, go to Dell Digital Locker. Sign in to Dell Digital Locker or create an account. Select Product Registration to register the new product.

How do I open the Administrator console? ›

Sign in to your Admin console
  1. In any web browser, go to admin.google.com.
  2. Starting from the sign-in page, enter the email address and password for your admin account (it does not end in @gmail.com). If you forgot your password, see Reset your administrator password.

Where is my Admin console? ›

As an administrator, you can use the Google Admin console to manage all your Google Workspace services. Use it to add or remove users, manage billing, set up mobile devices, and more. You can find the Admin console at admin.google.com.

Can I install Windows on a Wyse? ›

To install Windows on a Dell Wyse, you will need the following: A copy of Windows 10 or Windows 11. A USB flash drive with at least 8GB of storage space. A Dell Wyse thin client.

What is the default admin password thin client? ›

Logging in to your thin client device

The default password of the thinuser account is thinuser.

What is the default password for Wyse 3030? ›

The default root password is admin. This section provides information about the multiple monitor configurations.

What is the administrator password for Dell Wyse 3030? ›

Note: The default password for the Admin account is DellCCCvdi .

How to boot from USB in BIOS mode? ›

Change BIOS to boot from USB or CD/DVD
  1. Start your computer to Enter your computer's BIOS. ...
  2. Find your BIOS's Boot Options menu.
  3. Select the appropriate Boot Media Device (CD/DVD-ROM drive OR USB) as the first boot device of your computer.
  4. Save the changes of the settings.
  5. Shut off your computer.

How to start bootable USB from BIOS? ›

How to Boot from USB on Windows?
  1. Press the Power button on your computer.
  2. During the initial startup screen, press ESC, F1, F2, F8, or F10. ...
  3. When you enter BIOS Setup, the setup utility page will appear.
  4. Using the arrow keys on your keyboard, select the BOOT tab. ...
  5. Move USB to be first in the boot sequence.
Dec 29, 2022

How to install via USB? ›

Connect the USB flash drive to a new PC. Turn on the PC and press the key that opens the boot-device selection menu for the computer, such as the Esc/F10/F12 keys. Select the option that boots the PC from the USB flash drive. Windows Setup starts.

How do you access the BIOS Setup Utility? ›

The standard method for entering the BIOS Setup Utility is to tap a specific function key while the computer is booting. The required key is either F1 or F2, depending on the model of machine. Certain systems also require holding down the Fn key while tapping the F1 or F2 key.

How to open BIOS with command? ›

As the computer reboots, press F2, F10, F12, or Del to enter the computer BIOS menu. You may need to press the key repeatedly, as boot times for some computers can be very quick.

How to get BIOS from command line? ›

Using the Command Prompt in Windows

Type CMD in the search box. Select Command Prompt or CMD. The Command Prompt window appears. Type wmic bios get smbiosbiosversion and then press Enter.

How to install Windows 10 on Dell Wyse 5470? ›

Upgrading Pre-licensed Wyse 5070, Wyse 5470, and Wyse 5470 All-in-One thin clients
  1. Go to support.dell.com.
  2. Enter the Service Tag.
  3. Click Drivers & Downloads tab.
  4. Select Operating System.
  5. Select Windows 10 64-Bit LTSC 2019. Download the Windows 10 IoT Enterprise 2019 LTSC Unified Build 10.04.

How to install Windows 10 IoT Core on PC? ›

  1. Download the Windows 10 IoT Core Dashboard here.
  2. Once downloaded, open the Dashboard and click on set up a new device and insert an SD card into your computer.
  3. Fill out all of the fields as indicated.
  4. Accept the software license terms and click Download and install.
Apr 3, 2023

How do I run a program that is not compatible with Windows 10? ›

In the search box on the taskbar, type the name of the program or app you want to troubleshoot. Select and hold (or right-click) it, and then select Open file location. Select and hold (or right-click) the program file, select Properties, and then select the Compatibility tab. Select Run compatibility troubleshooter.

How to unlock BIOS administrator password? ›

BIOS passwords cannot be recovered.

If you have forgotten one of the passwords that is set in the BIOS, resetting the CMOS or NVRAM helps reset the BIOS to factory default settings and remove the passwords from the BIOS. WARNING: Clearing the CMOS or NVRAM using a jumper resets the passwords in the BIOS.

What is Admin password in BIOS setup? ›

What is a BIOS Password? In BIOS, You can set up two types of password: Administrator Password: The Computer will prompt this password only when you are trying to access the BIOS. It is used to prevent others from changing the BIOS settings.

What is the embedded administrator password for Dell Wyse Windows 7? ›

Administrators — The default name is Administrator which is displayed automatically and default password is DellCCCvdi.

How do I factory reset my Dell Wyse thin client? ›

To reset the thin client to factory default settings, restart the thin client and continuously tap the G key during the restart process. G-key reset impacts all configuration items, including, but not limited to, both network configuration and connections defined in local NV-RAM.

How do I reset my Wyse password? ›

Resetting password
  1. Choose a task (Reset password) in Account Self-Service window.
  2. Enter the user name. The Reset Password dialog box is displayed.
  3. Enter the registered answers to the security questions. ...
  4. Enter and confirm the new password.
  5. Click OK to successfully change the password.

What is Wyse Device Manager? ›

Dell Wyse Device Manager (WDM) is a software that manages all Dell Wyse thin and zero clients. WDM enables IT administrators to perform the following functions with ease: Software Imaging, updating, and configuring thin and zero client devices.

How do I log into Wyse 5070 Admin? ›

To enter into the Admin mode, click the Switch to Admin button from Setting application screen to admin mode and then enter the default root password in the Password Needed window. The default root password is admin.

How to request API enablement in Wyse Management Suite Pro? ›

Follow the steps below:
  1. Log in to WMS.
  2. Go to Portal Administration > Other Settings > Select Enable WMS API Check box and Save Settings.
Jan 25, 2022

What is the command for run as administrator? ›

Using the run command

You can also open a command prompt using a run-box (Windows + R). To do so, open a run-box, write cmd , and press Control + Shift + Enter to open the command prompt as an administrator.

How do I open anything as administrator? ›

Steps to start an application as an administrator

Press and hold down the SHIFT key while you right-click the executable file or the icon for the application, and then select Run as. Select The following user. In the User name and Password boxes, type the administrator account and password, and then select OK.

Why can't I run command prompt as administrator? ›

Restart Your Computer

If you are having trouble running Command Prompt as an administrator, try restarting your computer first. This simple step can often solve many of your issues since it will reset the faulty settings and clear out any temporary files that may be causing problems.

What is the boot menu key for Wyse thin client? ›

Bring up the one-time boot menu by pressing the F12 key.

How do I access window installer? ›

To start the Windows Installer Service, follow these steps:
  1. Click Start, and then type CMD in the Search programs and files dialog box.
  2. Right-click cmd.exe, and then click Run as Administrator.
  3. Type net start MSIServer, and then press ENTER.
  4. Restart the installation process for the program that you want to install.

How do I open Device Manager in Windows installation? ›

In the search box on the taskbar, type Device Manager, thenselect from the menu.

How do I enable USB on Wyse thin client? ›

Managing the USB ports and devices. Enable USB Boot Support—Click the ON/OFF button to enable or disable the USB boot setup. If this option is enabled, you can use a USB storage device to boot the operating system. Enable Exernal USB Ports—Click the ON/OFF button to enable or disable the external USB ports.

How do I reset my Wyse device? ›

Resetting to factory defaults using G-Key reset

To reset the thin client to factory default settings, restart the thin client and continuously tap the G key during the restart process.

How do I setup dual monitors on Wyse? ›

To configure the dual head display settings in Wyse ThinOS:
  1. From the desktop menu, click System Setup, and then click Display. The Display dialog box is displayed.
  2. Click the Dual Head tab, and use the following guidelines: This feature is applicable for supported dual-monitor-capable thin clients only.

What is the difference between USB host and USB client? ›

There is usually a lot of confusion between USB host and USB client. USB host is the system that connects to multiple USB clients. For example, the PC is a USB host and it can connect to multiple USB clients like mice, keyboards, and mass storage devices.

How do I enable USB in Device Manager? ›

Enable USB Ports via Device Manager
  1. Click the Start button and type "device manager" or "devmgmt. ...
  2. Click "Universal Serial Bus controllers" to see a list of USB ports on the computer.
  3. Right-click each USB port, then click "Enable." If this does not re-enable the USB ports, right-click each again and select "Uninstall."

What is the Admin password for Wyse BIOS? ›

Accessing thin client BIOS settings on Wyse ThinLinux

The BIOS setting is protected by a password. When promoted, enter the password Fireport .

What is a Wyse terminal used for? ›

Wyse Converter for PCs – Wyse software that converts fat clients into thin client-like devices with a combination of both local and server based computation for increased security, at the same time leverage existing PC investments.

How do I set up dual monitoring? ›

Set up dual monitors on Windows
  1. Select Start , then open Settings .
  2. Under System , select Display . ...
  3. Use the dropdown list next to the image of your desktop to choose how your screen will project across your displays.
  4. Once you've chosen your setup, select Apply.

What does dual monitor setup do? ›

A dual monitor setup makes it possible for you to enjoy multitasking while playing your favorite video games. This extra screen real estate can be used as a desktop for web browsing, watching videos, or for displaying walkthroughs and other information for a game.

What are the hidden devices in Device Manager? ›

These hidden devices include:
  • Devices that have the device node (devnode) status bit DN_NO_SHOW_IN_DM set.
  • Devices that are part of a device setup class that is marked as a NoDisplayClass (for example, printers and non-PnP drivers)
Dec 4, 2022

What can Device Manager see? ›

Device Manager displays information about each device. This includes the device type, device status, manufacturer, device-specific properties, and information about the driver for the device.

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